Retail Store Exchange
Store purchases cannot be returned. However, you're more than welcome to make an exchange for store purchases within 30 days in-store with a valid receipt.
Only products in their original condition with the product tags still intact will be valid for exchanges.
You may exchange for another item:
- Exchange to lower value item - No refunds or reimbursements will be made.
- Exchange to higher value item - A top-up is required.
- Only the discounted value of the item paid will be exchanged.
- Exchanges to a Retail Gift Card are not allowed.
Exclusions
1. Inner wear (such as underwear) and items such as jewelry, swimwear, accessories, lifestyle and gifts are not eligible for exchange, refund or return.
2. All product(s) sold at marked down prices are not eligible for exchange, refund or return.
3. All product(s) purchased in physical stores are not eligible for refund or return.
4. All full priced product(s) sold with promotional codes in which the terms attached to such promotions have been stated that exchange, refund and return is not allowed, are not eligible for exchange, refund or return,
5. All product(s) procured pursuant to any giveaways or contests shall be subject to the applicable terms and conditions and are not eligible for exchange, refund or return.
Refunds
All sales/exchanges are final. We do not provide refunds for store purchases.